Find out about how you can use our website, terms and conditions for membership, tickets, good and services, filming and school bookings, plus information on copyright policies.


These standard terms of use are uniformly applicable throughout our website.

Copyright and permissions

Read about the Creative Commons licence and how this enables use of information about our collection and expertise.

Tickets and e-tickets

Find information about ticket types, how and when the tickets can be used, plus our resale and cancellation policy.


Discover how benefits work so you can make the most of your membership.

Social media code of conduct

Take a look at the house rules for being part of our online community. Join the discussion.